What is identity management? Answer to that question is both easy and very complex. The easy part is: Identity management is everything that deals with managing identities in the cyberspace. The complex part of the answers takes the rest of this document.

User Accounts

The central concept of identity management is usually a data record that contains a collection of data about a person. This concept has many names but the most common are: account, persona, user record, user identity. Accounts usually hold the information that describes the real-world person such as person's given name and family name. But probably the most important part is the technical information that relates to operation of an information system for which the account is created. This includes specification of home directory, wild variety of permission information such as group and role membership, system resource limits, etc.

Identity Store

Accounts are stored in the databases called identity stores. The underlying technology of the database varies, ranging from flat text files through relational database to directory servers. Especially directory servers accessed by LDAP protocol are very popular because of their scalability. Identity store may be integrated with the application that is using it or it may be a shared stand-alone system.

Shared identity store is making user management easier. The account needs to be created and managed on one place only.


Identity stores are just that: storage of information. The protocols and APIs used to access such databases are primarily designed to be database interfaces. It means that they are excellent for storing, searching and retrieving data. While the data in account may contain entitlement information (permissions, groups, role, etc.) identity stores are not well suited to evaluate them. I.e. identity store can provide information what permissions account has but it cannot make a decision whether to allow or deny specific operation. Identity stores also do not contain data about user sessions. It means that identity stores do not know whether user is currently logged in or not. Identity stores are databases not authentication or authorization servers.

Single Identity Store Myth

Shared identity store is making user management easier but this not not a complete solution and there are serious limitations to this approach.


The heterogeneity of information systems in the common medium-to-large enterprise environment makes it nearly impossible to implement single directory system directly for the following reasons:



Access Management

Access Management and Provisioning

TODO: SAML deprovisioning problem

See Also